Is it safe to pay with QR on El Dorado?
Yes. QR payments on El Dorado are designed to give you full control and visibility over every transaction.
Before any payment is processed, you review and confirm all the information.
What security measures does QR payment have?
Every time you make a QR payment:
You see the full breakdown before confirming: amount in local currency, amount in USDT, and exchange rate applied
You confirm with your usual security method (biometrics or PIN)
The payment is only executed after your explicit confirmation
No payment is processed without your authorization.
Can I see the exchange rate before paying?
Yes. The app always shows you three things before confirming:
How much you're paying in local currency
The exchange rate being applied
How much is debited from your USDT balance
This way, there are no surprises. You always know exactly what you're paying and at what exchange rate.
What happens if I scan an incorrect QR?
If you scan a QR that isn't valid or doesn't correspond to a payment, the app will let you know. No charge will be processed.
And if the QR is valid but the amount doesn't seem right, simply don't confirm the payment. You always have the final say before it goes through.
What if I have an issue with a payment?
If any problem occurs with a transaction, you can contact our support team directly from the app. We're here to help you resolve it.
📌 Tip: Always review the breakdown before confirming. Transparency is part of the design: we want you to pay with confidence.