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How to withdraw your USD from Citibank to your El Dorado Dollar Account (Wire/ACH)

Perform an ACH or Wire transfer to your El Dorado account

Updated over 4 months ago

Citibank allows you to send both ACH and Wire transfers. Your El Dorado Dollar Account works with both.

Important Note: To add your El Dorado account in Citibank, we recommend performing the process from the web version, as the Citibank mobile app often presents errors when adding external accounts.


Step 1: Go to "Payments & Transfers"

Then select: 'Your External Accounts' to add a new account.


Step 2: Add a new account

You must add your El Dorado Dollar Account.


Step 3: Copy your El Dorado Dollar Account details

Dollar Account → You will find:

  • Account Number

  • Bank Name

  • Beneficiary Account

  • Address

  • Routing number


Step 4: Add your Dollar Account in Citi

Using the information from your Dollar Account.


Step 5: Choose transfer type

ACH transfers are credited in less than 3 business days, while Wire transfers are credited in 1 business day.


Step 6: Send the USD

Confirm the amount and reference.


Step 7: Done! You have made your deposit to your dollar account

Now you just have to wait for your money to be credited to continue enjoying the benefits provided by your El Dorado account.

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