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How P2P orders work and their statuses

Each P2P order goes through different statuses until it’s completed. Learn them to understand your trades.

Updated over 6 months ago

šŸ“– What is a P2P order

An order is the record of your USDT buy or sell within El Dorado’s P2P marketplace.
Each order has a cycle with specific statuses that show what stage the trade is in.


šŸ“– P2P order statuses

  1. Created

    • The order was generated but payment has not yet been made.

    • The buyer must follow the instructions and pay within the time limit.

  2. Paid

    • The buyer has transferred the money in local currency and marked the order as paid in the app.

    • The seller must now verify that the payment was received.

  3. Released

    • The seller confirmed the payment and released the USDT.

    • The funds have already been credited to the buyer’s wallet.

  4. In dispute

    • One of the parties reported a problem (e.g., payment not received, funds not released).

    • El Dorado’s support team will act as mediator.

  5. Cancelled

    • The order was canceled by the buyer, seller, or due to time expiration.

    • No funds were exchanged.


šŸ”’ Important notes

  • USDT is held in escrow from the moment the order is created until it is released or canceled.

  • If the buyer does not mark the order as paid on time, it is automatically canceled.

  • If the seller does not release USDT after receiving payment, the buyer can open a dispute.

  • If the buyer marked the order as paid but the seller did not receive the money, the seller can also open a dispute.


šŸ’” Useful tips

  • Always act within the time limits to avoid automatic cancellations.

  • Keep your payment receipt until the order is released.

  • Use the dispute option only in real, documented problems.


šŸ“² Useful links


šŸ‘‰ Knowing the statuses of P2P orders helps you understand each stage of your trade and act correctly in every step.

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