📖 Deposits
Deposits via P2P (local currency)
Usually credited immediately once the seller releases the USDT.
Timing depends on how fast you make the payment and the seller confirms it.
Deposits from external wallets (USDT)
Credited after blockchain confirmation.
Normally within minutes on Tron TRC-20 or Arbitrum One.
Times may vary depending on network congestion.
📖 Withdrawals
Withdrawals via P2P (local currency)
Depend on the buyer’s availability.
Usually completed in a few minutes once the buyer transfers the money and you confirm the release of USDT.
Withdrawals to external wallets (USDT)
Processed on the blockchain immediately after confirmation.
In most cases, funds arrive in minutes to the destination wallet.
Exact time depends on the network (Tron or Arbitrum).
🔒 Important notes
Some deposits or withdrawals may be subject to additional compliance review, which can extend processing times.
For large or unusual amounts, supporting documentation may be required before funds are credited or released.
If you experience an issue with your deposit or withdrawal, you can contact us through our support chat.
💡 Useful tips
Always ensure you are using the supported networks (Tron TRC-20 or Arbitrum One).
If your deposit/withdrawal takes longer than usual, check your email or in-app notifications, as you may need to take action.
Keep proof of transfers or transactions in case of issues.
📲 Useful links
👉 In most cases, your operations in El Dorado are completed within minutes, whether using local currency via P2P or USDT on blockchain networks.