El Dorado

How to contact the support team

El Dorado’s support is fast and available most of the day, with extended service hours.

Support hours and response times

In a dispute, you must provide clear and complete evidence so the support team can make a fair decision.

How to submit evidence in a dispute

If your case cannot be resolved in the first instance, it will be escalated to a specialized El Dorado team.

Escalation of complex cases

At El Dorado, we respect your decision and your right to request the deletion of your account at any time. Below, we explain in a clear and simple way how…

How to delete your El Dorado account

How to reach us and get your questions answered

📞 Support & Help

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Create your workspace and invite the people you work with.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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