🔒 Security & Trust
How we protect your account and your money
5 articles
How to enable two-factor authentication (2FA) on your accountEnable 2FA to add an extra layer of security to your El Dorado account.
Security tips to protect your El Dorado accountFollow these recommendations to keep your account safe and prevent unauthorized access.
How identity verification (KYC) works in El DoradoKYC validates your identity with official documents to enable deposits and withdrawals in El Dorado.
Why my account is temporarily blocked and what to doYour account may be blocked for security or compliance reasons. Here’s why and how to resolve it.
How to recognize and avoid fraud or phishing attemptsLearn how to identify fake messages and protect your account against scams and fraud.