đź”’ Security & Trust
How we protect your account and your money
6 articles
- How to manage your authorized devices on El DoradoLearn how to log in from a new device, what to do if you've lost access to your primary phone, and how to manage the devices linked to your account.
- How to enable two-factor authentication (2FA) on your accountEnable 2FA to add an extra layer of security to your El Dorado account.
- Security tips to protect your El Dorado accountFollow these recommendations to keep your account safe and prevent unauthorized access.
- How identity verification (KYC) works in El DoradoKYC validates your identity with official documents to enable deposits and withdrawals in El Dorado.
- Why my account is temporarily blocked and what to doYour account may be blocked for security or compliance reasons. Here’s why and how to resolve it.
- How to recognize and avoid fraud or phishing attemptsLearn how to identify fake messages and protect your account against scams and fraud.